Contact Us
Get in touch for catering inquiries, quotes, or to discuss your event requirements
Get In Touch
We'd love to hear from you! Contact us for catering inquiries, special requests, or to schedule a consultation.
Our Location
9, 1/H, 17, Canal E Rd, Daspara, Ultadanga, Kolkata, West Bengal 700067
Phone Numbers
+91 9830523292
+91 9823717718
+91 9239667321
Email Address
tilottamacaterer@gmail.com
Business Hours
Monday - Saturday: 9:00 AM - 8:00 PM
Sunday: 10:00 AM - 4:00 PM
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Frequently Asked Questions
Answers to common inquiries about our catering services
For wedding events and large functions, we recommend booking 3-6 months in advance. For smaller events, 2-4 weeks notice is generally sufficient. However, during peak seasons (October-February), we suggest booking as early as possible to secure your preferred date.
Yes, we offer menu tasting sessions for wedding and large events. Tastings are typically scheduled after an initial consultation once we have a better understanding of your requirements. A nominal fee applies for tastings, which is credited toward your event if you book with us.
Absolutely! We can accommodate various dietary requirements including vegetarian, vegan, gluten-free, and allergy-specific meals. Please inform us about any special dietary needs during the consultation process, and our chefs will create appropriate menu options.
Our standard catering packages include food preparation, serving staff, basic serving equipment, and cleanup. Additional services like premium tableware, décor, specialized equipment, and bartending services can be added as per your requirements. We provide detailed quotations outlining exactly what is included in your selected package.
We typically require a 25% booking deposit to reserve your date, with 50% due two weeks before the event and the remaining balance due on the day of or immediately after the event. Our cancellation policy allows for full deposit refund with 30+ days notice, 50% refund with 15-29 days notice, and no refund with less than 14 days notice. Special circumstances are considered on a case-by-case basis.